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Network Technician Intern
1 month ago
Are you ready to embark on a career journey with a company that prioritizes its people, fosters a culture of collaboration, and encourages growth and development?
Dairyland Power Cooperative is a generation and transmission cooperative that provides wholesale energy to 24 electric distribution cooperatives and 17 municipal utilities in Wisconsin, Minnesota, Iowa, and Illinois.
We are seeking a highly motivated and detail-oriented Intern, Network Technician to join our team. As a key member of our Information Services department, you will provide technical support for networks and network devices, working under general supervision.
Key Responsibilities:- Provide exceptional customer service and support for network and technology-related questions and concerns.
- Answer telephone calls and emails, providing networking assistance and resolving issues of entry-level complexity.
- Develop a working knowledge of our networks and network devices, as well as additional products and infrastructure, to provide technical support and information to necessary parties.
- Collaborate with the network and infrastructure teams to analyze and resolve hardware, network, and other problems of entry-level complexity.
- Assist in product testing, evaluation, and recommendation of applications/hardware to determine their applicability to existing and future user needs.
- Perform other duties as assigned by management.
- Current student in a Computer Science-related field, working towards an associate degree or higher, with a Grade Point Average of 3.0 or higher.
- Demonstrated ability to organize and follow-through on customer service requests.
- General working knowledge of network and infrastructure devices, theory, and protocols.
- A competitive wage rate of $16.75 per hour.
- A comprehensive benefits package, including health and disability benefits, life insurance, 401(k) and Pension Plans, Paid Time Off, and a robust Wellness Program.
- Opportunities for career growth and professional development.
- A supportive work environment that values collaboration, transparency, and employee well-being.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with disabilities who needs accommodation or are having difficulty using our website to apply for employment, please contact our HR Department at .
