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Front Desk Associate

2 months ago

Irving, Texas, United States Marriott Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at The Westin Irving Convention Center at Las Colinas. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share information about the local area with guests
  • Maintain a safe and clean work environment, adhering to company policies and procedures
  • Protect company assets and uphold quality standards
  • Provide exceptional customer service and ensure a positive guest experience
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. Our company is dedicated to non-discrimination on any protected basis, including disability and veteran status. At Westin, we empower guests to regain control and enhance their well-being while traveling, ensuring they can be the best version of themselves.

We are passionate about creating a work environment that supports the well-being of our associates, both on and off property. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.