Customer Relationship Management Specialist

1 week ago


Elk Grove Village, Illinois, United States Finn Partners Full time
Job Description

We are seeking a seasoned Customer Relationship Management Specialist to lead our CRM initiatives and drive business growth. As a key member of our team, you will be responsible for developing and executing CRM programs that foster customer engagement, loyalty, and revenue growth.

Key Responsibilities:

  • Develop and execute CRM strategies that align with our business objectives.
  • Manage and optimize CRM campaigns to drive customer engagement and loyalty.
  • Analyze customer data to inform CRM program development and optimization.
  • Collaborate with cross-functional teams to ensure CRM initiatives are aligned with business goals.
  • Stay up-to-date with industry trends and best practices in CRM and marketing automation.

Requirements:

  • Bachelor's degree in Marketing, Business, or a related field.
  • 5+ years of experience in CRM marketing, with a proven track record of developing and executing successful CRM campaigns.
  • Proficiency in CRM software, email marketing platforms, and data analytics tools.
  • Strong analytical and problem-solving skills.
  • Excellent communication and project management skills.

About Finn Partners:

Finn Partners is a global communications agency dedicated to shaping a bold new future in which innovation and partnership drive business growth. We specialize in the full spectrum of communications services, including digital and social media. Our practice areas include arts, consumer lifestyle & sports, corporate social responsibility, education, health, manufacturing, technology, travel, and public affairs.

We are entrepreneurial-minded, global, and focused on integrated programs that bring to life the world-changing technologies, products, and services of our client partners. Our company culture celebrates delighting our clients with innovative and creative campaigns and programs, and we provide opportunities for our employees to conduct career-meaningful work in a creative, fast-paced, collaborative, and fun environment.



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