Regional Customer Relations Specialist

3 weeks ago


Elk Grove Village, Illinois, United States Orkin Full time

Overview:

We are seeking a highly skilled Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Responsibilities:

  • Field incoming requests and schedule service visits to ensure timely and efficient service delivery.
  • Coordinate with technicians to optimize routes and minimize drive time.
  • Utilize strong communication and interpersonal skills to build trust and loyalty with customers.
  • Monitor and update customer databases to ensure accurate and up-to-date information.
  • Participate in quality assurance processes to ensure high-quality service delivery.

What We Offer:

  • Competitive earnings and comprehensive benefits package.
  • Opportunities for growth and development within the company.
  • A dynamic and supportive work environment.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in customer service or sales preferred.
  • Excellent communication and interpersonal skills.
  • Basic computer skills and proficiency in Microsoft Office.

Work Environment:

Candidates must be able to sit for extended periods and work with a computer, keyboard, and other office equipment. Ability to lift up to 25 pounds is also required.

Orkin is an Equal Opportunity Employer.



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