Bakery Operations Manager

3 days ago

Columbus, Ohio, United States Nothing Bundt Cakes Full time
Job Title: Assistant Manager - Bakery Operations

The Nothing Bundt Cakes Assistant Manager - Bakery Operations plays a vital role in ensuring the highest-quality cakes, a warm and welcoming environment, and superior guest experience. This role works closely with the Bakery Manager and team members to drive sales and profitability, execute day-to-day responsibilities, and maintain compliance with NbC standards.

Key Responsibilities:
  • Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
  • Partner with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
  • Support the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
  • Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
  • Assist the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
  • Co-manage special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
  • Co-facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
  • Contribute to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
  • Maintain hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
Core Values and Leadership Competencies:
  • Servant's Heart
    • Goes above and beyond to support and develop the team and create a superior guest experience.
    • Keeps the good of the team and guests ahead of personal interests or gain.
    • Leads by example and displays humility and empathy for others.
  • Spirit of a Champion
    • Demonstrates an intense drive, a commitment to excellence, and a passion to succeed.
    • Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
    • Operates with a sense of urgency, exercises sound judgment, and seeks feedback to improve performance.
  • Genuine Connections
    • Projects warmth, enthusiasm, and optimism that attracts and energizes others.
    • Builds positive, productive relationships and communicates often and openly.
    • Serves as a strong Cake Celebrity/Brand Ambassador in the local community.
Requirements:
  • Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower, and motivate a team and communicate effectively in both oral and written form.
  • Has the ability to delegate tasks, communicate clear expectations, direct others' work, and manage performance.
  • Is highly organized and resourceful, can balance multiple priorities, and demonstrates strong follow-up skills.
  • Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions, and take the appropriate courses of action.
  • Demonstrates strong learning agility, with a passion to grow and excel.
Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.

Compensation: $30,000.00 per year

Join Our Growing Family

Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter. Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family

Click to learn more about Nothing Bundt Cakes

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