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Bakery Team Lead

2 months ago

Columbus, Ohio, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Nothing Bundt Cakes. As a key member of our bakery operations, you will be responsible for leading a team of skilled bakers and sales associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Guest Experience: Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
  • Team Leadership: Partner with the Bakery Manager to lead all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
  • Operational Excellence: Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
  • Special Orders: Assist the Bakery Manager in executing special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
  • Marketing Support: Contribute to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
Requirements
  • Education: High school diploma or GED; post-secondary education is a plus.
  • Experience: 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.
  • Skills: Demonstrated success creating a superior guest experience, coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
  • Technical Skills: Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.
Work Environment

We offer a warm and welcoming work environment with team members who embody our brand values and possess a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections. As a member of our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.