Hospital Communications Coordinator

3 weeks ago


Kingwood, West Virginia, United States HCA Houston Healthcare Kingwood Full time

About Us

HCA Houston Healthcare Kingwood is a leading provider of healthcare services, part of the nation's most comprehensive family of hospitals, HCA Healthcare. Our commitment to delivering high-quality, cost-effective care has earned us a reputation as a trusted healthcare partner in the northeast Houston community.

Our Services

We offer a range of medical services, including advanced Brain & Spine Center, a DNV Comprehensive Stroke Center, and the Sleep Center of Excellence. Our Womens Center provides high-risk OB care, a Level III NICU, and pediatric services. We also have an Orthopedic Center offering total joint replacement surgery using advanced technology.

Our Team

We are a committed, caring group of colleagues dedicated to providing patient-centered care. If you share our passion for creating positive patient interactions and are dedicated to the well-being of others, this could be your next opportunity.

Job Summary

Under the general supervision of the Director, Hospital Communications Coordinators monitor telephone console and process incoming and in-house calls in a quick and professional manner. They assist patients and visitors with information and directions to specific areas in the hospital; respond quickly and effectively to all emergency codes using proper hospital procedures, and maintain a professional level of work performance and image for the hospital.

Key Responsibilities:

  • Answer all incoming & inter-hospital calls within 30 seconds and page over Public Address system.
  • Respond to all emergency codes within 5 seconds and proceed with appropriate procedures.
  • Assist security by monitoring devices and paging/ calling on SpectraLink phones.
  • Assist and direct all visitors or patients to their specific areas within the hospital.

Requirements:

  • High school or equivalent.
  • 1 year PBX experience or multi-line telephone experience required.

Benefits

HCA Houston Healthcare Kingwood, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • Family support, including adoption assistance, child and elder care resources and consumer discounts.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan.
  • Retirement readiness and rollover services and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).

Compensation

The estimated annual salary for this role is $45,000 - $65,000, depending on experience. We review all applications and qualified candidates will be contacted for interviews. Unlock the possibilities and apply today.

About Our Employer

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Join Our Team

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As a full-service, 420+ bed acute care hospital, HCA Houston Healthcare Kingwood has provided the northeast Houston community with high-quality, cost-effective healthcare for over 25 years. We are dedicated to providing comprehensive, quality care, close to home.

Our Community

We are proud to serve the northeast Houston community, providing a range of medical services to meet the unique needs of our patients. From advanced Brain & Spine Center to our Orthopedic Center, we strive to deliver exceptional care and compassion to every patient, every time.

Why Work Here?

We are committed to creating a positive work environment that supports the well-being of our colleagues. We offer a range of benefits, including comprehensive medical coverage, education assistance, and colleague recognition program, to help our colleagues succeed in their careers and personal lives.

Unlock Your Potential

We encourage you to apply for this exciting opportunity to join our team as a Hospital Communications Coordinator. Qualified candidates will be contacted for interviews. Apply today and unlock the possibilities.


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