Sales Support Specialist

3 hours ago


Arlington, Virginia, United States First Citizens Bank Full time
Job Title: Sales Support Specialist

We are seeking a highly skilled Sales Support Specialist to join our team at First Citizens Bank. As a Sales Support Specialist, you will play a critical role in supporting our Commercial Lending team in identifying sales and cross-sell opportunities, coordinating materials for presentations, and maintaining prospect lists.

Responsibilities:
  • Provide Ongoing Sales Support: Identify sales and cross-sell opportunities, coordinate materials for presentations, and maintain prospect lists.
  • Documentation Support and Accuracy: Originate, process, and ensure accuracy of loan documentation for closings.
  • Ongoing Credit Servicing Support and Accuracy: Resolve documentation exception issues, maintain service levels, update financial statements, and prepare files for all portfolio reviews.
  • Monitoring of Past Due Credits: Communicate, report, and follow up on portfolio past dues to ensure they remain current.
  • Ongoing Customer Service/Office Support: Coordinate opening of deposit and other banking services with branch partners and handle customer requests for information and problem resolution.
Qualifications:
  • Required Education: High school or GED
  • Required Experience:
    • 4+ years' experience in commercial or business lending support
    • Must be comfortable with loan documentation process
    • Experience working at a Large Financial Institution
    • Strong, professional written and verbal communication skills

First Citizens Bank offers a comprehensive benefits program, with customized offerings designed to support our associates where they are in life. We are an Equal Opportunity/Affirmative Action Employer/Minority/Female/Disability/Veteran. If you need special assistance or an accommodation in applying for employment, please contact our Human Resources department.



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