Customer Service Representative

6 days ago


Sterling, Virginia, United States McDonald's Full time
About the Role

We are seeking a highly motivated and enthusiastic Team Member to join our McDonald's team. As a Team Member, you will play a vital role in delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Lead the Experience: Greet customers, take orders, and ensure a smooth and efficient service.
  • Have a Side of Smile: Provide a warm and welcoming atmosphere, making customers feel valued and appreciated.
  • Focus on the Food: Prepare and present high-quality food and beverages, meeting our standards of excellence.
  • Ensure a Memorable Visit: Maintain a clean and organized restaurant environment, ensuring a safe and enjoyable experience for all guests.
  • Understand that Teamwork is Key: Collaborate with colleagues to achieve our goals, share knowledge, and support each other in a positive and inclusive team culture.
Requirements
  • A humble and hospitable demeanor.
  • Passion for helping and serving others (customers and fellow team members).
  • A desire to learn and grow.
  • The ability to communicate effectively and anticipate customer needs.
What We Offer
  • Competitive hourly starting rate.
  • Paid Time Off.
  • Flexible scheduling.
  • Tuition reimbursement and/or educational assistance.
  • Training and advancement opportunities.
  • Employee discounts and free meals.


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