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Chiropractic Clinic Assistant

2 months ago

Seal Beach, California, United States The Joint Full time

About The Joint Chiropractic

The Joint Chiropractic is a leading provider of non-insurance, self-pay chiropractic care in the United States. Our mission is to improve the quality of life through routine and affordable chiropractic care.

We are seeking a highly motivated and customer-focused individual to join our team as a Wellness Coordinator. As a key member of our clinic team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.

Responsibilities:

  • Greet patients with enthusiasm and build relationships
  • Educate patients on wellness offerings and services
  • Share personal chiropractic experience and stories
  • Offer and convert patients to the Wellness Plan or Visit Package that is best suited to their treatment plan
  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate
  • Assist patients with the completion of required paperwork
  • Participate in marketing/sales opportunities to help attract new patients into our clinics
  • Manage daily clinic operations, including ensuring the clinic is clean and inventory is stocked
  • Manage the flow of patients through the clinic in an organized manner
  • Execute all of The Joint Chiropractic's Standard Operating Procedures
  • Provide the highest levels of customer service
  • Maintain the highest levels of professionalism and decorum at all times
  • Be a team player and contribute to a positive, healthy work place culture
  • Manage clinic phone calls

Qualifications:

  • Minimum 1 year experience selling, preferably in a high-paced retail environment
  • High school diploma or equivalent (associate's degree or higher preferred)
  • Cheerful and positive attitude
  • Able to work weekends/evenings (as required)
  • Able to use office equipment, including computers, scanners, fax machines, and phone systems
  • Proficient with Microsoft Office
  • Maintain the cleanliness of the clinic and organization of workspace
  • Dedication to high-quality service
  • Maintain a professional appearance and wear Company-approved attire
  • Confident in presenting and selling memberships and visit packages
  • Willingness to learn and grow
  • Office management or marketing experience a plus
  • Able to stand and/or sit for long periods of time
  • Able to lift up to 50 pounds