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Patient Care Technician I

1 month ago

Seal Beach, California, United States CenExel Full time
About Us

CenExel is a leading clinical research company with a strong presence in the United States. Our company specializes in conducting Phase I to Phase IV clinical trials, with a focus on therapeutic areas such as Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology.

Our Mission

We are committed to delivering high-quality research services while prioritizing the well-being of our research participants. Our team of experienced clinical research managers and professionals work together to ensure the success of our trials.

Job Summary

We are seeking a highly motivated and detail-oriented Patient Care Technician I to join our team. The successful candidate will be responsible for assessing research participants' psychosocial needs, identifying case management needs, and coordinating transportation for discharge and appointments.

Key Responsibilities
  • Assess research participants' current psychosocial needs and identify case management needs
  • Assist clients with discharge planning as needed
  • Set key goals to be accomplished with research participants during their inpatient stay
  • Complete Discharge Summaries for client discharging from the CRU
  • Coordinate transportation for discharge, appointments, and ensure all calendars are updated with necessary information
  • Assist clients with other miscellaneous needs while on the unit
  • Coordinate, supervise, and document family meetings, case manager visits to the CRU
  • Assist with completion of applications for healthcare coverage, social security, and food stamps
  • Develop relationships with representatives in other agencies to support research participants in attaining services
  • Develop and manage weekly groups with inpatient clients focusing on psychosocial needs
  • Update database upon discharge from CRU and/or study termination
Requirements
  • 6+ months of experience
  • Minimum High School graduate or GED certificate
  • Effective verbal and written communication skills
  • Strong team/consensus building skills
  • Ability to effectively resolve conflict and cope with crisis situations
  • Ability to maintain appropriate and professional boundaries with clients and staff
  • Ability to multitask, have meticulous attention to detail, strong organizational and interpersonal skills
Benefits
  • Competitive pay package
  • PTO/Holiday
  • Medical/Dental/Vision
  • 401(k)/Dependent Care FSA/EAP
  • Ancillary Benefits/Group Life Insurance/ AD&D
  • Employee Discount Program
Working Conditions
  • Indoor, clinic environment
  • Essential physical requirements include sitting, typing, standing, and walking
  • Lightly active position, occasional lifting of up to 20 pounds

CenExel is an equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.