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Veterinary Client Care Specialist

2 months ago

West Lafayette, Indiana, United States Blair Animal Clinic Full time
About Us

Blair Animal Clinic is a dynamic and fast-paced veterinary clinic seeking a part-time Client Care Specialist to join our team. As a Client Care Specialist, you will be the first point of contact for clients, handling inquiries in person and over the phone, scheduling appointments, managing client accounts, and admitting and discharging patients.

Key Responsibilities
  • Deliver exceptional client care and personalized service to all patients and owners
  • Manage client inquiries, scheduling appointments, and client accounts
  • Admit and discharge patients in a timely and efficient manner
  • Work effectively in a fast-paced environment, prioritizing tasks and managing time
  • Collaborate with the veterinary team to provide excellent care and education to clients
Requirements
  • Passion for animal welfare and exceptional kindness
  • Excellent communication and interpersonal skills
  • Effective time management and organizational skills
  • Ability to maintain a calm disposition in a busy environment
  • Trustworthiness, friendliness, and a team player attitude
Benefits
  • Competitive compensation package
  • 401(k) matching and Roth Retirement Savings Plan
  • 529 Savings Plan
  • Referral bonus program
  • Sick time and paid time off
  • Free/discounted lab work for employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly team rewards bonus program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Access to our VetCor Techlife Facebook group
  • Employee assistance program
  • Employee discount program
Company Culture

Blair Animal Clinic values diversity, equity, inclusion, and belonging. We strive to create a workplace culture where employees feel comfortable being their authentic selves, feel a sense of belonging, and are empowered to reach their highest potential.