Veterinary Client Service Representative

4 weeks ago


West Lafayette, Indiana, United States Purdue University Full time
Job Summary

Key Responsibilities:
  • Provide exceptional customer service to veterinary clients, ensuring a seamless experience throughout their visit.
  • Process paperwork, handle financial transactions, and schedule appointments with accuracy and efficiency.
  • Develop a strong working knowledge of hospital workflows and processes to deliver excellent service to clients and patients.
  • Assist with preparing client bills, collecting deposits, and collecting remaining balances.
  • Maintain confidentiality and use critical thinking to resolve client concerns.

Requirements:
  • High School Diploma/GED.
  • One year of clerical experience in a medical clinic/veterinary office or related customer service experience.

Preferred Skills:
  • Personable with people.
  • General Computer Skills.
  • Strong Customer Service skills.
  • Proficient Data Entry skills.
  • Cash Handling experience.
  • Multi-tasking.
  • Strong Communication Skills.

Additional Information:
  • Purdue University is an EOE/AA employer.
  • All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.


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