Golf Operations Support Specialist

1 month ago


Richmond, Virginia, United States Richmond, Virginia, United States Full time

Position Overview

At Invited Clubs, we pride ourselves on creating an environment where work is enjoyable and fulfilling. Our mission is to foster connections among our team and with our Members, who come from diverse backgrounds. Each day presents an opportunity to create memorable experiences and enhance lives. We are dedicated to uniting individuals and showcasing the best aspects of life. We invite you to become part of a dynamic, fast-paced, and impactful team where you truly belong.

About Us

Invited embodies a rich history of inclusivity and a welcoming atmosphere. Our extensive collection of over 200 golf and country clubs, city clubs, and stadium venues share a unified vision - to cultivate relationships and enrich lives. We are at a pivotal moment to build upon our legacy and embark on new adventures. We welcome you to be part of this journey.

Role Summary

The Outside Services Assistant plays a crucial role in delivering exceptional professionalism and customer service to our Members and Guests by efficiently managing the Golf Operations outside services.

Key Responsibilities

  • Support golfers by handling their bags, cleaning their clubs, and preparing them for their rounds, ensuring all inquiries are addressed and needs are fulfilled. Provide guidance on appropriate golf course etiquette.
  • Assist golfers post-round by cleaning clubs, returning them to their vehicles as required, and managing the check-in process for golf carts.
  • Maintain a thorough understanding of Club events, course conditions, and any relevant information that enhances the Member/Guest experience, allowing them to fully enjoy the Club's amenities and activities.
  • Collaborate with other golf operations personnel, such as range attendants, cart attendants, and marshals/starters, to ensure seamless and efficient service delivery to Members and Guests.
  • Exhibit professionalism in interactions with Members and Guests, accommodating changes and last-minute requests as necessary.

Qualifications

  • Experience in customer service. Basic knowledge of golf and its etiquette.
  • Ability to maintain confidentiality regarding all proprietary Company information and sensitive employee matters, unless expressly authorized by the Company.
  • Comfortable working in both indoor and outdoor settings, with frequent exposure to varying temperatures and humidity levels.
  • A high school diploma or equivalent is required.

For further information, please explore our Invited Jobs website for details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.

Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

This job description aims to outline the general requirements for the position. It is not an exhaustive statement of duties, responsibilities, or qualifications. Additional duties may be assigned as necessary.



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