Front End Operations Supervisor

3 days ago


Northampton, Pennsylvania, United States Redner's Full time

Job Description: We are seeking a highly skilled Customer Service Manager to join our team at Redner's. The successful candidate will have excellent communication and leadership skills, and be able to motivate and direct front end personnel to deliver exceptional customer service.

Key Responsibilities:

  1. Develop and implement strategies to improve customer satisfaction and loyalty.
  2. Schedule and supervise front end staff to ensure consistent application of high customer courtesy standards.
  3. Monitor and control inventory levels to prevent stockouts and overstocking.
  4. Train new hires and existing staff on company policies and procedures.

Education and Experience: A bachelor's degree in Business Administration or related field, and 3-5 years of experience in customer service management.

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career advancement.


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