Full-time Bus Operator

1 week ago

Northampton, United States Springfield Area Transit Company (PVTA) Full time

The Bus Operator\'s primary responsibilities are to safely and efficiently operate his or her assigned bus on a specified route in accordance with the time schedule allotted for that route; transport passengers over specified routes to local or distant points according to time schedule; act as a front-line customer service representative of the company using sound judgment, communication skills, and professional knowledge to assist customers with information, resolve problems and conflicts where possible, and assure passenger safety; promptly and accurately complete all required associated reports and forms on a daily basis. Must have thorough understanding of routes and transfer points, required fare structure, and knowledge of bus operation, as well as all legal requirements for commercial driving and license regulations. Must possess excellent customer service skills. NOTE: Shifts are assigned based on the shift-bid process. Must have a very flexible schedule and be able to work evenings and weekends. Essential Duties and Responsibilities: The duties listed below are representative of those performed by a Bus Operator: Report on time as scheduled at proper garage or relief point, conduct thorough circle check of assigned bus according to procedure, and report any defects, damage, or missing equipment prior to beginning his or her assigned run; inspect bus and check water levels (using sight glass only) before departure; check fuel level in driver relief vehicles. Drive assigned bus in a safe manner on the route and time schedule specified; comply with all local traffic regulations; collect proper fares, check transfers and passes for validity, and challenge when appropriate; carry all required documents and forms while driving and complete appropriate forms and reports upon completion of assigned run, including but not limited to special counts, mileage reports, incident reports, time sheets, etc. Assist passengers using mobility devices onto and off of bus, secure mobility device according to safety procedures; assist customers with information, transfers, and resolve problems as required; announce major destinations, transfer points, etc., in accordance with established policies/procedures. Program all electronic bus equipment in accordance with established procedures; regulate heating, lighting, and ventilating systems for passenger comfort. Report to Dispatcher any unusual occurrences occurring en route on or off the bus at the time of occurrence; report delays and accidents. In the event of an accident, distribute witness cards and collect immediately from passengers on bus; follow accident information collection, reporting, and other procedures before proceeding with clearance of Dispatcher and/or Supervisor on scene; complete relevant Incident or Accident Reports for any such occurrence within required timeframes. Complete all necessary reports according to established timeframes and procedures. Follow all verbal and written instructions from Supervisors, Dispatchers or Managers whether received face to Vision: Specific vision abilities required by this job include day and night vision, c face or via telephone or radio system; follow all Company posted instructions including bulletins, manuals, procedures and newsletters; and follow rules and regulations as outlined in the Collective Bargaining Contract. Perform other related duties as prescribed from time to time. : Must be at least 21 years of age. This position requires successfully passing a criminal background check (CORI), pre-employment drug screen, pre-employment physical, and pre-work functional screening (to determine ability to meet physical demands of the position); Must submit to periodic Drug and Alcohol testing as deemed necessary according to related regulations and company policy. Must be able to pass DOT pre-employment physical and maintain DOT medical qualifications.

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