Customer Service Manager
1 day ago
Job Title: Customer Service Manager
Job Summary: As a Customer Service Manager at Redner's, you will be responsible for providing and maintaining high standards of customer service throughout the front end operations.
Main Responsibilities:
- Supervise and direct all front end personnel and activities.
- Promote customer goodwill by providing high standards of customer service.
- Prepare and maintain effective work schedules for front end personnel to keep customer inconvenience to a minimum.
- Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.
- Delegate responsibilities to cashiers as prescribed by store management.
Requirements:
- Strong oral and written communication skills for dealing with customers, employees, and Vendors.
- Strong analytical and mathematics skills for conducting accurate audits.
- Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.
Estimated Salary: $60,000 - $80,000 per year. This estimate is based on industry standards and may vary depending on location and experience.
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Customer Service Lead
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Customer Service Lead
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