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Technical Support Engineer, Linux and HPC Administrator

1 month ago


Santa Clara, California, United States NVIDIA Full time
Technical Support Engineer, Linux and HPC

NVIDIA is a leader in computer graphics, PC gaming, and accelerated computing. We're committed to innovation and excellence in our products and services.

This role is a key part of our customer support team, providing technical assistance to customers running our Linux-based cluster management software.

Key Responsibilities:

  • Provide technical support to customers for our Linux-based cluster management software
  • Collaborate with the development team to resolve customer issues
  • Develop and maintain expertise in Linux and HPC technologies
  • Contribute to the development of technical documentation and knowledge base articles

Requirements:

  • BS degree or equivalent experience in Electrical Engineering or related field
  • 5 years of relevant experience in a customer-facing role
  • Proven research skills and interest in assisting customers to achieve their goals
  • Experience in a technical customer-facing role
  • Eagerness to learn and become an authority on our product
  • Excellent written communication skills
  • In-depth knowledge of Linux

What We Offer:

  • Competitive salary range: $104,000 - $195,500
  • Eligibility for equity and benefits
  • Ongoing opportunities for professional growth and development

NVIDIA is an equal opportunity employer and welcomes applications from diverse candidates.