Technical Solutions Engineer
4 weeks ago
Arista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing technical support and solutions to our customers, ensuring their success with our products and services.
Key Responsibilities:
- Provide technical support and solutions to customers via phone, email, and other communication channels.
- Collaborate with cross-functional teams, including software and hardware engineering, product management, and sales, to drive customer success.
- Develop and maintain in-depth knowledge of Arista Networks products and technologies.
- Identify and resolve complex technical issues, and provide recommendations for product improvements.
- Document customer interactions and technical issues to support product quality programs and product development.
Requirements:
- Minimum of 1-5 years of experience in a technical support or engineering role, with a strong background in networking technologies.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and cross-functional teams.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Knowledge of Linux and scripting languages, such as Python or Perl, is highly desirable.
Arista Networks offers a competitive salary range of $90,000 to $170,000, depending on location and experience. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and employee stock purchase program.
Join Arista Networks and be part of a team that is shaping the future of networking and data center infrastructure.
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