Plasma Center Medical Support Specialist

1 day ago

Camp Hill, Pennsylvania, United States Biolife Plasma Services Full time
About BioLife Plasma Services

We are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team.

Job Summary

The Medical Support Specialist will be responsible for determining donor eligibility, managing donor adverse events, and reviewing laboratory test results. This role will work under the direct supervision of the Center Manager and under the supervision of the Center Physician for medical issues.

Key Responsibilities
  • Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Evaluate and manage donor reaction(s) that occur at the facility, following applicable SOPs.
  • Manage donor deferral, reviewing test results and notifying donors of unsuitable test results per applicable SOPs.
  • Initiate and investigate Post Donation Information (PDI), referring to the Center Physician or Medical Affairs when necessary.
  • Assist the EHS program as required, conducting pre-placement evaluations of new hires and maintaining employee medical records.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees, administering first aid as needed, and acting as Pandemic Coordinator when authorized by EHS.
Requirements
  • Graduate of a recognized educational program.
  • Minimum of two years in a clinical or hospital setting preferred.
  • Ability to multi-task, work as a team player, and provide exceptional customer service to donors and fellow employees.
What We Offer

We offer a competitive hourly wage range, comprehensive benefits program, and opportunities for career growth in a fast-paced and friendly environment.

As a Medical Support Specialist at BioLife Plasma Services, you will have the opportunity to work with a talented team, make a meaningful contribution to the lives of patients with rare diseases, and enjoy a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, and company match.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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