Sales and Service Associate

2 weeks ago


Gainesville, Florida, United States The Hertz Corporation Full time
Position Overview

The Customer Support Representative plays a crucial role in enhancing customer satisfaction and driving sales. This position involves engaging with clients to provide assistance with their rental inquiries, ensuring a seamless experience.

Key Responsibilities
  • Consult with customers regarding their rental needs and preferences.
  • Identify and maximize revenue opportunities by proactively suggesting additional products and services.
  • Address and resolve customer concerns effectively, ensuring a positive interaction.
  • Deliver exceptional customer service that aligns with the company’s standards.
Qualifications

The ideal candidate will possess strong communication skills, a customer-centric mindset, and the ability to work in a fast-paced environment. A background in retail or automotive services is advantageous.


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