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Sales Associate

2 months ago

Gainesville, Florida, United States Anthropologie Full time

Job Summary:

A Sales Associate at Anthropologie contributes to driving sales through providing a genuine and unique experience to each customer. This role is ideal for individuals who are passionate about delivering exceptional customer service and building strong relationships with customers.

Key Responsibilities:

  • Customer Experience:
    • Initiates genuine conversations to engage with customers in a personalized way, making them feel welcome, heard, and valued.
    • Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
    • Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
  • Teamwork + Communication:
    • Builds productive relationships with peers, asks for support when needed, and makes an effort to help others.
    • Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers.
    • Contributes to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
    • Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
  • Visual + Business Operations:
    • Understands their contribution to service and selling on every shift to impact the store's business.
    • Supports the shipment process to gain awareness of product, including what's new and what's restock, and contributes to the completion of omni order fulfillment processes while maintaining stock levels of the floor.
    • Maintains Anthropologie's visual and operational standards while keeping the focus on the customer and staying current on merchandising updates.

Requirements:

  • Anthropologie brand fan
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays