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Implementation Business Analyst

2 months ago


Phoenix, Arizona, United States Voya Financial Full time
About the Role

Voya Financial is seeking an experienced Implementation Business Analyst to manage the transition of Large Corporate Market 401k Plans & TEM/Tax Exempt to Voya as well as for documenting and testing existing client upgrade/enhancement projects.

Key Responsibilities
  • Formulate and define system scope and objectives through best practice research and fact-finding, combined with knowledge of applicable business systems and industry requirements.
  • Develop or modify processes to resolve moderate to complex business issues (i.e. financial payroll, demographic payroll, & feedback payroll), and formulate desired results; includes analysis of business and user needs, documentation of business requirements, and translation of business requirements into functional requirements.
  • Competent to work at a high technical level for most phases of implementation projects; considers the broader business implications of proposed solutions to current and future business needs.
  • Ability to identify applicable technology alternatives to given business problems using applied research and development tools; reviews new products/services using pre-established evaluation criteria.
  • Supports design, build and test planning phases in Omni for medium to large scope enhancements and projects.
  • Supports project manager by developing detailed project information such as detailed scope information, test plans, evaluation criteria and results, etc.
  • May utilize requirement management tools like Quality Center as an example.
Requirements
  • 3+ years of OMNI experience required (7.4 preferred)
  • Proven communication and problem solving skills, detail-orientated.
  • Proven technical proficiency and desktop computing skills.
  • Able to multi-task and possess the ability to reprioritize tasks as necessary.
Preferred Qualifications
  • Bachelor's Degree or equivalent experience in a directly related field.
What We Offer
  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year
Critical Skills
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen:Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.