Customer Service Associate

2 days ago


Simi Valley, California, United States MI Windows and Doors Full time
Job Overview

MI Windows and Doors is seeking a Customer Service Representative to provide exceptional support for dealers and homeowners regarding warranty issues on Milgard products via telephone or email. This role is ideal for individuals with excellent communication skills and a passion for delivering outstanding customer experiences.

About the Role

As a Customer Service Representative, you will be responsible for:

  • Providing quality support for all dealers and homeowners regarding warranty issues on Milgard products via telephone or email.
  • Scheduling Technicians within the geographic region to perform warranty repairs.
  • Responsible to work directly with customers from assigned accounts to provide information, process and provide follow up for warranty and non-warranty issues to meet customer's needs.
Salary and Benefits

The salary for this position is estimated to be around $22 per hour, with a competitive benefits package including medical plans with an HSA option, prescription dental vision, company-paid life insurance, paid time off, and 401k retirement plan with company match.


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