Customer Service Ambassador

5 days ago


Simi Valley, California, United States FHI Heat Full time

Unlock Your Potential with FHI Heat

FHI Heat is a pioneering leader in the beauty industry, renowned for our commitment to innovation and quality. As we continue to expand our operations, we're seeking an exceptional CUSTOMER SERVICE AMBASSADOR to join our dynamic team.

This exciting opportunity requires on-site presence five days a week in our Simi Valley office, where you'll be at the heart of our growing operations.

About Us

We are passionate about delivering outstanding customer experiences and empowering individuals to thrive in a fast-paced setting. Our cutting-edge hair tools and hair care products have made us a household name, and we're committed to continuous improvement.

Your Role

As a Customer Service Ambassador, you will be responsible for:

  • Delivering Exceptional Service: Engage with customers through phone, email, and chat, ensuring every interaction leaves a lasting positive impression.
  • Solving Problems: Respond promptly to inquiries, resolve issues efficiently, and provide product information, order statuses, and general answers.
  • Order Management: Process orders, returns, and exchanges with precision and accuracy.
  • Record Keeping: Maintain and update customer records for seamless service.
  • Team Collaboration: Work closely with other departments to enhance the overall customer experience.
  • Feedback Analysis: Collect and analyze customer feedback, offering actionable suggestions for continuous improvement.
  • Outbound Calls: Follow up on customer inquiries and resolve any outstanding issues, strengthening relationships and trust.
What We Offer

We provide a competitive compensation package, including an hourly rate of $20-$26 based on experience, as well as comprehensive benefits such as health, medical, dental insurance, vacation time, and more in-house perks.

Requirements

To succeed in this role, you'll need:

  • A high school diploma or equivalent.
  • 3-5 years of customer service experience.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • The ability to thrive in a fast-paced environment and juggle multiple tasks.
  • Proficiency in Microsoft Office Suite; SAP and Shopify experience is a plus.
  • Outbound calling experience is a bonus.


  • Simi Valley, California, United States Cooper Connect Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our restaurant team, you will play a vital role in providing exceptional service to our guests and contributing to the success of our business.About UsAt Cooper Connect, we are passionate about delivering...


  • Simi Valley, California, United States Jayson Wimmer - State Farm Agent Full time

    Job OverviewA position is available for a highly motivated individual to join our team as a Customer Relations Representative.Estimated Salary: $45,000 - $65,000 per year (based on location and experience)Job DescriptionWe are seeking an exceptional communicator with a passion for delivering outstanding customer service. As a Customer Relations...


  • Yucca Valley, California, United States Diversified Heating and Cooling Full time

    Job OverviewWe are seeking a Customer Service Ambassador to join our team at Diversified Heating and Cooling.This role involves helping customers by providing product and service information, scheduling appointments, processing payments, and performing general office duties.Key ResponsibilitiesHandle customer inquiries and complaints in a professional...


  • Simi Valley, California, United States Cooper Connect Full time

    At Cooper Connect, we are seeking a skilled and motivated Team Member to join our team.Company OverviewWe are a faith-based, individually owned and operated company that provides a brighter future for our team members. We strive to create a culture of care both inside and outside of the building, hiring the highest caliber team members to enrich our culture...


  • Simi Valley, California, United States Rancho Simi Recreation and Park District Full time

    Job SummaryThe Rancho Simi Recreation and Park District is seeking a dedicated Golf Course Ambassador to join their team. This part-time role offers the opportunity to work in a dynamic environment, providing exceptional customer service and contributing to the overall golfing experience.About the JobThis position is responsible for maintaining a clean and...


  • Simi Valley, California, United States Taco Bell Full time

    About Our CompanyWe are a dynamic and growing fast-food chain with a presence in multiple states, operating under the iconic Taco Bell brand. With a strong commitment to customer satisfaction and a positive work environment, we strive to be a leader in the industry.Estimated Annual Salary: $30,000 - $40,000About the JobWe are seeking highly motivated and...


  • Moreno Valley, California, United States Portillos Hot Dogs, LLC Full time

    We are seeking a Customer Experience Ambassador to join our team at Portillo's, where family, greatness, energy, and fun come together to create lifelong memories for our guests. As a key member of our crew, you will play a vital role in delivering exceptional customer service and ensuring a memorable dining experience for every guest.Key Responsibilities:*...


  • Pauma Valley, California, United States Casino Pauma Full time

    Job OverviewWe are seeking a skilled Customer Service Ambassador to join our team at Casino Pauma, the premier local's casino where everyone knows your name.This is an excellent opportunity to work in a fast-paced environment and provide exceptional service to our guests.As a key member of our team, you will be responsible for engaging with our guests,...


  • Mill Valley, California, United States One Medical Full time

    About UsAt One Medical, we're on a mission to transform healthcare by making quality care more affordable, accessible, and enjoyable. We're not your average doctor's office. We're a primary care solution challenging the industry status quo. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care...


  • Simi Valley, California, United States FASTSIGNS of Long Beach and Torrance Full time

    Company OverviewFASTSIGNS of Simi Valley is a fast-growing visual communications company with 20 years of experience in providing exceptional services. We are a small business and veteran-owned, committed to delivering high-quality products and solutions to our customers.We are seeking a talented CUSTOMER SERVICE REPRESENTATIVE to join our team. As a key...


  • Simi Valley, California, United States Cooper Connect Full time

    Customer Service RepresentativeWe are seeking a highly motivated Customer Service Representative to join our team at Cooper Connect. As a Customer Service Representative, you will provide exceptional customer service and satisfaction to our guests, while maintaining a clean and safe environment.Key Responsibilities:Provide high-quality customer service and...


  • Simi Valley, California, United States CBC Federal Credit Union Full time

    Seeking a dynamic and results-driven Customer Service Representative to join our team at CBC Federal Credit Union. In this role, you will be responsible for delivering exceptional customer service, ensuring seamless account servicing functions, and promoting our products and services.About the RolePromote lending products and services, including loans,...


  • Simi Valley, California, United States FHI Heat Full time

    Unlock Your Potential in the Beauty IndustryFHI Heat is a leading innovator in cutting-edge hair tools and hair care products, poised for rapid growth. We're seeking a highly motivated CUSTOMER SERVICE EXPERIENCE MANAGER to join our dynamic team.About FHI Heat:We're a forward-thinking company at the forefront of the beauty industry, committed to quality and...

  • Store Associate

    4 days ago


    Simi Valley, California, United States Walmart Full time

    Job DescriptionAs a Store Associate - Customer Service at Walmart, you will play a critical role in delivering exceptional customer experiences and ensuring that customers receive their online orders accurately and efficiently. Your primary responsibilities will include reviewing customer orders, locating merchandise on the sales floor, and ensuring that...


  • Simi Valley, California, United States Ulta Beauty Full time

    About the JobAs a Customer Service Representative for Cosmetics at Ulta Beauty, you will play a critical role in delivering exceptional customer experiences and driving sales growth. You will be responsible for providing expert advice on beauty and skincare products, processing transactions accurately, and maintaining a visually appealing store...


  • Simi Valley, California, United States Stonefire Grill Full time

    At Stonefire Grill, we are driven by our values and culture. Our Front-of-the-House Team Member role plays a vital part in delivering exceptional dining experiences to our guests. As a member of our team, you will be responsible for working closely with the restaurant staff to provide attentive service and maintain a guest-focused atmosphere.Some key...


  • Simi Valley, California, United States Domino's Franchise Full time

    Imagine a fast-paced environment where you can grow and develop your skills!At Domino's Pizza, we offer a dynamic and supportive team environment where you can advance in your career and reach your full potential. As a Customer Service Representative in Simi Valley, you'll have the opportunity to develop your skills and take on new challenges. Our team is...


  • Mill Valley, California, United States One Medical Full time

    Transforming Healthcare TogetherAt One Medical, we're revolutionizing the way healthcare is delivered. As a Patient Experience Ambassador, you'll play a vital role in ensuring our patients receive exceptional care. You'll be responsible for providing outstanding support to patients, responding to their needs, and ensuring a seamless experience from start to...


  • Simi Valley, California, United States Studio Movie Grill Full time

    Studio Movie Grill is seeking a skilled Cinema Food Service Professional to join our team. As a leader in in-theatre dining, we are looking for individuals who have a passion for hospitality and are adaptable to various roles.About Studio Movie GrillWe are a company that has been changing the landscape of the film and food industry for 20 years. Our team...


  • Simi Valley, California, United States Cooper Connect Full time

    Company OverviewAt Chick-fil-A Sycamore Square, we are passionate about creating a culture of care and strive to be the world's most caring company. We aim to provide a brighter future for our team members and develop strong leaders who will impact our culture and community.