Insurance Customer Service Specialist

23 hours ago


Simi Valley, California, United States State Farm Insurance Full time

Job Summary

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We are seeking a highly motivated and detail-oriented Insurance Customer Service Specialist to join our team at State Farm Insurance. As an Office Representative, you will play a vital role in providing exceptional customer service to our policyholders.

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About the Role

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In this role, you will assist customers with their insurance needs, provide quotes, and process policy changes. You will also handle incoming and outgoing phone calls, maintain accurate customer files, and collaborate with team members to achieve office goals.

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Requirements

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To be successful in this role, you must have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. You should also be proficient in Microsoft Office and have experience working in a customer-facing role.

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Benefits

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This is a full-time opportunity with a competitive salary of $45,000 - $55,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.

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What We Offer

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We are committed to creating a positive and collaborative work environment that promotes professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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