In-Home Sales and Service Representative

1 week ago


Elizabethtown, Pennsylvania, United States Home Climates Inc Full time
Job Title: In-Home Salesperson/Comfort Advisor

We are seeking a highly motivated and customer-focused individual to join our team as an In-Home Salesperson/Comfort Advisor. As a key member of our sales team, you will be responsible for developing profitable sales and acquiring customers through our established sales and marketing program.

Key Responsibilities:
  • Develop estimates for projects sold and create budgets for each job.
  • Perform "Whole House Diagnostics" to accurately size and design HVAC and plumbing systems and equipment.
  • Follow-up on all leads, proposals, and potential sales until closed or lost.
  • Track lost sales and self-generate 25% of all leads.
  • Update the Customer Relationship Management (CRM) system for each interaction.
  • Determine customer satisfaction through follow-up calls at 7, 30, 90, and 365 days after completion.
  • Have a good working knowledge of our products and services being offered and stay up-to-date on various municipalities' plan requirements, permit requirements, and submittal processes.
  • Communicate effectively with associates, superiors, vendors, and customers.
  • Ask and obtain customer referrals and web recommendations.
  • Possess superior interpersonal skills and be able to read and interpret blueprints and technical drawings and specifications.
  • Must be able to accurately list/order materials and supplies for use on the job and work under time and budgetary constraints and pressures.
  • Be computer literate to the extent necessary to fulfill this function and have knowledge of Excel and Word.
  • Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
Requirements:
  • Clean, neat, professional appearance.
  • Other duties as assigned.

We are an Equal Opportunity Employer and all inquiries are kept confidential. To apply for this position, please visit our website and click on the "Careers" page.



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