In-Home Sales and Service Representative

5 days ago


Elizabethtown, Pennsylvania, United States Home Climates Inc Full time
Job Title: In-Home Salesperson/Comfort Advisor

We are seeking a highly motivated and customer-focused individual to join our team as an In-Home Salesperson/Comfort Advisor. As a key member of our sales team, you will be responsible for developing profitable sales and acquiring customers through our established sales and marketing program.

Key Responsibilities:
  • Develop estimates for projects sold and manage budgets for each installation.
  • Perform "Whole House Diagnostics" to accurately size and design HVAC and plumbing systems and equipment.
  • Follow up on all leads, proposals, and potential sales until closed or lost.
  • Track lost sales and self-generate 25% of all leads.
  • Update the Customer Relationship Management (CRM) system for each interaction.
  • Determine customer satisfaction through follow-up calls at 7, 30, 90, and 365 days after completion.
  • Stay up-to-date on various municipalities' plan requirements, permit requirements, and submittal processes.
  • Communicate effectively with associates, superiors, vendors, and customers.
  • Ask and obtain customer referrals and web recommendations.
Requirements:
  • Customer service orientation and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to read and interpret blueprints and technical drawings and specifications.
  • Computer literacy, including proficiency in Excel and Word.
  • Knowledge of smart phones, email, and Outlook.
  • Ability to work under time and budgetary constraints and pressures.
About Home Climates Inc:

Home Climates Inc is a rapidly growing company that values its employees and customers. We are committed to providing exceptional service and solutions to our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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