Client Advocacy Director

5 days ago


Kansas City, Missouri, United States FrontStream Full time
Opportunity Overview

We are seeking a highly skilled Client Advocacy Director to lead our client advocacy efforts. As a Client Advocacy Director, you will implement customer journey plans that enhance the customer experience, manage ongoing customer needs effectively to drive high customer retention and volume, and become an expert in product offerings.

The ideal candidate will have at least 3 years of customer-facing experience in a Support, Customer Success, Sales, Account Management or Project Management role, strong verbal and written communication skills with the ability to communicate to a diverse audience, and be self-motivated with great active listening skills.

This is a remote opportunity with a salary range of $85,000 - $105,000 per year, depending on location and experience. Our company values include serving our customers, fostering belonging, embracing change to drive growth, and committing to working together.



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