Retail Sales Associate

13 hours ago


La Grange, Illinois, United States Windy City Motorcycle Company Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Windy City Motorcycle Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Model superior customer service to all of our customers, ensuring a positive and memorable experience.
  • Greet customers immediately, in a courteous and friendly manner, and possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Handle telephone transactions quickly and courteously, and point out any sales, specials, or new merchandise to customers.
  • Assist customers with their selection of merchandise and offer additional product that complements the purchase.
  • Accept cash and credit card payments for merchandise purchases, and keep the cash register accurate.
  • Notify customers when special orders or back-ordered items are received, and handle customer complaints reasonably, showing empathy and a positive attitude.
  • Be an ambassador for the dealership and the Harley-Davidson Brand.
Requirements
  • Must have the ability to get along with a broad customer base.
  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, or protected veteran status.


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