Member Services Representative
4 days ago
Job Summary:
As a Member Services Representative at Crunch Fitness, you will be responsible for providing exceptional customer service to our members and guests. This role requires a friendly and approachable demeanor, with a focus on ensuring a positive experience for all who interact with our facility.
Key Responsibilities:
- Greet all members and guests with a smile and a warm welcome
- Check in all members and guests in accordance with company procedures
- Communicate special events and promotions to members and guests
- Facilitate all member requests or forward to a manager as needed
- Schedule member services and facilitate payment
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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