Member Services Representative

4 days ago


Omaha, Nebraska, United States Crunch Fitness Full time

Job Summary:

As a Member Services Representative at Crunch Fitness, you will be responsible for providing exceptional customer service to our members and guests. This role requires a friendly and approachable demeanor, with a focus on ensuring a positive experience for all who interact with our facility.

Key Responsibilities:

  • Greet all members and guests with a smile and a warm welcome
  • Check in all members and guests in accordance with company procedures
  • Communicate special events and promotions to members and guests
  • Facilitate all member requests or forward to a manager as needed
  • Schedule member services and facilitate payment

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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