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Transportation Customer Service Specialist

2 months ago

Pearl City, Hawaii, United States Transdev Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Transdev. As a key member of our customer service team, you will be responsible for providing exceptional service support to our internal and external customers.

Key Responsibilities
  • Provide professional service support for all inbound call queues, ensuring a positive experience for our customers.
  • Ensure accuracy and timeliness of information provided to customers, adhering to company policies and procedures.
  • Work in a fast-paced environment, handling multiple calls and tasks simultaneously, while maintaining a positive and empathetic attitude.
Job Requirements
  • High school diploma or equivalent required.
  • One year of related customer service experience and/or training preferred.
  • Ability to read and comprehend instructions, short correspondence, and memos.
  • Ability to write simple correspondence and effectively present information to customers, clients, and employees.
  • Bilingual communication skills are a plus.
  • Basic computer skills and experience with word processing, spreadsheets, and database software preferred.
Work Environment
  • The majority of the work is accomplished indoors in well-ventilated facilities.
  • May occasionally be exposed to fumes or airborne particles.
  • The noise level in the environment is moderate.
Equal Employment Opportunity

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. We are committed to providing a work environment that is free from discrimination and harassment.