Customer Service Representative

2 days ago


Pearl City, Hawaii, United States Transdev Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Transdev. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Handle incoming calls and emails from clients and customers, providing timely and accurate responses to their inquiries and concerns.
  • Provide support with scheduling, modifying, and canceling transportation requests, ensuring seamless communication and coordination with our transportation providers.
  • Maintain a positive and professional attitude, providing empathetic and solution-focused support to our clients and customers.
  • Adhere to and ensure all company policies and procedures are followed, maintaining the highest level of quality and service.
  • Defuse customer escalations by offering assurance of help to resolve issues, and ensuring proper escalation procedures are followed when necessary.
Requirements
  • Possess valid authorization to work in the United States.
  • High school diploma or general education degree (GED) required.
  • One year of related customer service experience and/or training preferred.
  • Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Bilingual communication skills are a plus.
  • Experience with word processing, spreadsheets, Internet software, e-mail, and/or database software preferred. Basic computer skills are required.
  • Must be able to work flexible hours.
  • Must be hospitable, guest/customer service oriented, and be willing to serve the needs of passengers.
Working Conditions

The majority of the work is accomplished indoors and in well-ventilated facilities. The employee may occasionally be exposed to fumes or airborne particles. The noise level in the environment is moderate.

Positions in this classification are considered safety sensitive under Federal Transit Administration (FTA) drug and alcohol regulations.

About Transdev: Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good.



  • Pearl City, Hawaii, United States Securitas Electronic Security Inc Full time

    Job Title: Alarm Monitoring RepresentativeSecuritas Technology, a leading provider of integrated security solutions, is seeking a skilled Alarm Monitoring Representative to join our team. As a key member of our 24/7 Alarm Monitoring Center, you will play a critical role in ensuring the safety and security of our clients.Key Responsibilities:Respond to alarm...


  • Pearl City, Hawaii, United States Transdev Full time

    Job Summary:The Customer Service Representative provides exceptional support for all inbound call queues, ensuring a positive experience for internal and external customers. This role requires a professional demeanor, accuracy, and timeliness in providing information. The wage for this opportunity is $18.00/hr.Key Responsibilities:Handle incoming calls from...


  • Pearl City, Hawaii, United States Brandon Kim - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Brandon Kim - State Farm Agent, you will play a vital role in providing exceptional customer experiences and promoting State Farm insurance and financial services products.Key ResponsibilitiesEstablish and maintain strong customer relationships through regular follow-ups and needs-based reviews.Utilize a...


  • Pearl City, Hawaii, United States Transdev Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Transdev. As a key member of our customer support team, you will be responsible for providing exceptional service support for all inbound call queues.Key ResponsibilitiesHandle incoming calls from members, clients, and medical facilities related to scheduling,...


  • Pearl City, Hawaii, United States Transdev Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Transdev. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesHandle incoming calls and emails from...


  • Pearl City, Hawaii, United States Par Pacific Full time

    Customer Service AssociateJoin Par Pacific as a Customer Service Associate and be part of a dynamic team that delivers exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring our customers receive top-notch service and support.Key Responsibilities:Provide prompt and courteous customer service, addressing customer...


  • Pearl City, Hawaii, United States Par Pacific Full time

    {"title": "Customer Service Associate", "description": "Be Part of a Dynamic TeamAt Par Pacific, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in ensuring our customers receive top-notch service.Key ResponsibilitiesProvide prompt and courteous customer service, assisting customers at...


  • Pearl City, Hawaii, United States Securitas Electronic Security Inc Full time

    Job Title: Customer Care SpecialistSecuritas Technology, a leading provider of integrated security solutions, is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our Alarm Monitoring Center, you will play a critical role in ensuring the safety and security of our clients.Job Summary:We are looking for a motivated and...


  • Pearl City, Hawaii, United States Imperial Dade Full time

    Customer Service RepresentativeImperial Dade, a leading North American distributor, is seeking a Customer Service Representative to join their team in Honolulu, HI. As a key member of the customer service team, you will be responsible for interacting with customers, processing orders, and providing information in response to customer inquiries, concerns, and...


  • Pearl City, Hawaii, United States VCA Animal Hospitals Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Service Representative to join our team at VCA Animal Hospitals. As the face of our hospital, you will play a critical role in building and maintaining customer trust and confidence in our abilities.Key ResponsibilitiesProvide exceptional customer service, including greeting visitors,...


  • Pearl City, Hawaii, United States Goodyear Full time

    Customer Sales Advisor Job DescriptionAt Goodyear, we're committed to delivering exceptional customer service and sales experiences. As a Customer Sales Advisor, you'll play a key role in driving sales growth and building strong relationships with our customers.Key Responsibilities:Drive sales growth through effective guest interactions and tire and service...


  • Pearl City, Hawaii, United States Times Supermarket Full time

    Job Title: Customer Service Associate **Job Summary:** We are seeking a highly motivated and customer-focused individual to join our Front End team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall...


  • Pearl City, Hawaii, United States HMSA Full time

    Job Title: Health Plan SpecialistAt HMSA, we are seeking a highly skilled and customer-focused Health Plan Specialist to join our team. As a key member of our HMSA Center, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Customer Experience: Provide a warm and welcoming atmosphere for our...


  • Pearl City, Hawaii, United States Taco Bell Full time

    Job SummaryWe are seeking a friendly and accurate Food Champion to join our team at Taco Bell. As a Food Champion, you will be responsible for providing excellent customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.Key Responsibilities:Greet customers in the restaurant or drive-thru and take orders...


  • Pearl City, Hawaii, United States VCA Animal Hospitals Full time

    Client Service Representative **About the Role:** As a Client Service Representative at VCA Animal Hospitals, you will be the first point of contact for our clients and their pets. You will be responsible for providing exceptional customer service, answering phone calls, and responding to client inquiries. **Key Responsibilities:** * Provide excellent...

  • Food Service Associate

    20 hours ago


    Pearl City, Hawaii, United States Sam's Club Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Food Service Associate to join our team at Sam's Club. As a Food Service Associate, you will be responsible for preparing and serving food to our members, maintaining a clean and sanitized environment, and providing exceptional customer service.Key Responsibilities:• Prepare and serve food...


  • Pearl City, Hawaii, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and organized Food Service Associate to join our team at Sam's Club. As a Food Service Associate, you will be responsible for preparing and serving food to our members, maintaining a clean and safe environment, and providing excellent customer service.Key ResponsibilitiesPrepare and serve food to members,...


  • Pearl City, Hawaii, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Associate to join our team at Sam's Club. As a Food Service Associate, you will be responsible for preparing and serving food to our members, maintaining a clean and sanitized environment, and providing exceptional customer service.Key ResponsibilitiesPrepare and serve food...


  • Pearl City, Hawaii, United States 24 Hour Fitness Full time

    24 Hour Fitness Kamehameha Hwy Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Expert. As a key member of our front desk team, you will be responsible for delivering exceptional guest and member experiences, promoting our fitness and wellness products and services, and driving member...


  • Pearl City, Hawaii, United States SAIC Full time

    SAIC is seeking an IT Representative to support the USINDOPACOM J7 in creating SOPs and assisting with on-boarding and out-processing of staff, as it relates to IT asset provisioning and user account creation and retirement. JOB DESCRIPTION: Interface with key HQ J6 personnel, NMCI and other IT service providers to facilitate IT-related projects and issues....