Technical Service Specialist

4 weeks ago


Cincinnati, Ohio, United States SST Direct Full time

Seeking a Technical Service Specialist for a direct hire opportunity with SST Direct, a high-tech international company delivering innovative laser technology solutions to various industries.

This position offers full benefits, including PTO, medical, dental, vision, 401k, LTD, and STD. Pay rate is between $30 - $36.53/h (based on experience). OVERTIME & PER DIEM. Generous relocation package for suitable candidates willing to relocate.

Responsibilities:

  • Support customers in North America as part of the technical service group.
  • Install, maintain, troubleshoot, and repair company equipment with high quality.
  • Complete basic retrofits, software installations, and customer training.
  • Complete paperwork on time with high quality.
  • Work independently to resolve technical problems and maintain good relationships with customers.
  • Any additional responsibilities as deemed necessary by management.

Qualifications:

  • Two-year technical degree in engineering or related field preferred, or combination of training and work experience.
  • Strong electrical and computer systems experience and high level of diagnostic skills.
  • Previous experience with robotics, lasers, automation systems, or mechatronics required.
  • Microsoft Office; Word, Outlook, Excel, and PowerPoint.
  • Travel: 100% within North America to support customers will be required. Occasional overnights as needed.
  • Must maintain a valid driver's license. Ability to obtain a US passport and rent automobiles.


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