Technical Service Specialist
4 weeks ago
Seeking a Technical Service Specialist for a direct hire opportunity with SST Direct, a high-tech international company delivering innovative laser technology solutions to various industries.
This position offers full benefits, including PTO, medical, dental, vision, 401k, LTD, and STD. Pay rate is between $30 - $36.53/h (based on experience). OVERTIME & PER DIEM. Generous relocation package for suitable candidates willing to relocate.
Responsibilities:
- Support customers in North America as part of the technical service group.
- Install, maintain, troubleshoot, and repair company equipment with high quality.
- Complete basic retrofits, software installations, and customer training.
- Complete paperwork on time with high quality.
- Work independently to resolve technical problems and maintain good relationships with customers.
- Any additional responsibilities as deemed necessary by management.
Qualifications:
- Two-year technical degree in engineering or related field preferred, or combination of training and work experience.
- Strong electrical and computer systems experience and high level of diagnostic skills.
- Previous experience with robotics, lasers, automation systems, or mechatronics required.
- Microsoft Office; Word, Outlook, Excel, and PowerPoint.
- Travel: 100% within North America to support customers will be required. Occasional overnights as needed.
- Must maintain a valid driver's license. Ability to obtain a US passport and rent automobiles.
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