Guest Experience Ambassador

3 weeks ago


Riverside, California, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at the Renaissance Esmeralda Resort & Spa Indian Wells. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share highlights of the local area with guests
  • Empower guests to make the most of their stay by providing personalized recommendations and services
  • Maintain a safe and clean work environment, adhering to company policies and procedures
  • Protect company assets and uphold quality standards
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
Benefits

We offer a competitive hourly rate of $20.00 to $20.50, as well as a range of benefits including health care, flexible spending accounts, 401(k) plan, and more. Marriott International is an equal opportunity employer and welcomes applications from diverse candidates.



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