Community Engagement Specialist

7 hours ago

Riverside, California, United States lululemon Full time
Job Summary

The Community Specialist is a key role in executing the store's community strategy, fostering relationships with local partners, and delivering a world-class guest experience. This position requires a strong understanding of community building, relationship management, and customer service.

Key Responsibilities
  • Collaborate with store leadership to develop and implement community strategies, including events and partnerships.
  • Establish and maintain relationships with local key partners, such as Ambassadors, Sweat Collective, and studio owners.
  • Engage with the local community to identify future partnership opportunities and increase the store's visibility as a community hub.
  • Connect with guests on the floor to assess their needs, provide product education, and incorporate omnichannel programs into a seamless guest experience.
  • Attend and support local and regional community events.
  • Execute the product seeding strategy through community partners and Ambassadors.
  • Review community-related business data and metrics to inform store leadership on community initiatives.
Requirements
  • 1 year of cumulative experience in customer service, grassroots marketing, brand engagement, or community building.
  • Ability to travel to assigned store with reliable transportation methods.
What We Look For
  • Inclusion & Diversity: Creates an inclusive environment that values and celebrates differences.
  • Integrity: Behaves in an honest, fair, and ethical manner.
  • Connection and Partnership: Builds professional relationships with team members and guests, and develops partnerships within and across the company and community.
  • Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities.
  • Collaboration and Teamwork: Works productively with and supports others to achieve common goals.
  • Learner Mindset: Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop.
  • Self-Leadership: Takes personal responsibility for own actions and inspires others to buy-in and actively support goals and initiatives.
  • Interactive Communication: Conveys information effectively and understands information shared while interacting with others.
Work Context
  • Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community.
  • Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement.
  • Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Compensation & Benefits Package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay range for this position is from $19.00- $21.85/hour, subject to minimum wage in the location. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This position has a target bonus of an additional $3 per hour, subject to certain requirements and the Company's discretion, bringing the total target compensation range between $22.00- $24.85/ hour.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Extended health and dental benefits, and mental health plans.
  • Paid time off.
  • Savings and retirement plan matching.
  • Generous employee discount.
  • Fitness & yoga classes.
  • Parenthood top-up.
  • Extensive catalog of development course offerings.
  • People networks, mentorship programs, and leadership series (to name a few).

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