Financial Support Specialist

4 days ago


Lenexa, Kansas, United States CommunityAmerica Credit Union Full time
About the Role

This Financial Support Specialist position involves providing exceptional customer service and support to our members through phone calls and written communication. You will be responsible for determining member needs, educating them on our products and services, and resolving issues promptly and professionally.

The estimated annual salary for this role is $55,000 - $75,000, depending on your level of experience.

Main Responsibilities
  1. Partner with internal and external departments to help resolve member inquiries and issues.
  2. Process account transactions accurately at the request of the member.
  3. Advocate, promote, and create honest and open communication throughout the credit union.


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