Customer Support Professional
4 days ago
This is an exciting opportunity to join our team as a Customer Support Professional As a Member Service Representative, you will be responsible for providing top-notch customer service to our members. Your primary goal will be to deliver a positive experience through timely and professional financial support. This will involve working closely with internal departments to ensure seamless communication and collaboration.
As a successful candidate, you will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You should be able to build rapport with colleagues and members alike, ensuring a positive atmosphere within the credit union. In return, we offer a competitive salary, comprehensive benefits package, and ongoing training and development opportunities.
Responsibilities:
- Deliver exceptional customer service to members via phone calls and written communication.
- Work collaboratively with internal departments to resolve member inquiries and issues.
- Maintain accurate records and follow verification procedures to protect member data.
What We Offer:
- A salary range of $45,000 - $60,000 per year.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous retirement savings plan.
- Opportunities for professional growth and development.
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