Customer Support Professional

4 days ago


Lenexa, Kansas, United States CommunityAmerica Credit Union Full time
About the Role
This is an exciting opportunity to join our team as a Customer Support Professional As a Member Service Representative, you will be responsible for providing top-notch customer service to our members. Your primary goal will be to deliver a positive experience through timely and professional financial support. This will involve working closely with internal departments to ensure seamless communication and collaboration.

As a successful candidate, you will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You should be able to build rapport with colleagues and members alike, ensuring a positive atmosphere within the credit union. In return, we offer a competitive salary, comprehensive benefits package, and ongoing training and development opportunities.

Responsibilities:
  • Deliver exceptional customer service to members via phone calls and written communication.
  • Work collaboratively with internal departments to resolve member inquiries and issues.
  • Maintain accurate records and follow verification procedures to protect member data.

What We Offer:
  • A salary range of $45,000 - $60,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous retirement savings plan.
  • Opportunities for professional growth and development.


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