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Service Excellence Representative

2 months ago

Staten Island, New York, United States PLS Financial Services Full time
Become a Part of Our Team as a Customer Service Representative

Are you dedicated to delivering outstanding customer support? Do you possess experience in sectors such as hospitality, finance, retail, or food service? If yes, we invite you to represent our company and provide exceptional service to our clients.

Primary Duties:
  • Provide exceptional customer support to ensure client satisfaction
  • Advocate for company offerings to both prospective and existing clients
  • Comply with all regulations during transaction processes
  • Uphold company policies while managing a balanced cash register
  • Address customer inquiries and maintain a tidy workspace
Required Qualifications:
  • Prior experience in customer service is preferred
  • Excellent communication skills with a knack for driving sales
  • Detail-oriented, capable of multitasking, and maintaining a professional appearance
  • Willingness to work flexible hours and proficiency in English
Physical Demands:
  • Ability to sit or stand for prolonged periods and lift up to 15 lbs.
  • Function effectively in busy settings with moderate to high noise levels
Employee Benefits:

Eligible team members receive medical, dental, and vision coverage, 401k options, paid time off, and opportunities for career advancement within the organization.

Compensation:

The hourly wage ranges from $16.00 to $17.00.

Join PLS Financial Services:

At PLS, we prioritize communication, customer-centricity, integrity, teamwork, and achieving results across all roles within our organization.