Business Development Manager
3 weeks ago
As a Sales Manager at SERVPRO of Berrien County, you will be responsible for leading the Franchise marketing team and all sales and marketing initiatives. Your primary goal will be to develop and implement an annual marketing plan that promotes Franchise services and develops a diverse customer base. You will also train and develop a professional marketing team capable of achieving annual sales revenue goals.
Responsibilities:
Develop marketing initiatives and budget, create annual marketing plan, and provide marketing materials
Complete annual marketing needs assessment; including planning CE classes, planning lunch-and-learns, scheduling the budget, and developing action plans for centers of influence (COIs)
Identify and establish revenue, collection, and activity goals
Compare past and projected revenues to marketing goals
Increase sales revenue and achieve sales goals
Recruit, hire, and train sales and marketing staff
Monitor and coach sales/marketing activities
Evaluate sales and marketing staff performance
Manage and improve customer satisfaction, including the resolution of any customer complaints.
Qualifications:
5+ years sales, marketing, or customer service experience, with demonstrated history of sales ability and growth
Effective oral and written communication
Experience in building a strong team with tangible leadership skills
Solid organization and planning capabilities, strong attention to detail
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to meet people in new or difficult situations and build rapport
Capability to work in a fast-paced, team-oriented office environment while being self-motivated, goal-oriented, and able to multi-task
Bachelor's degree in marketing or business or equivalent experience
Experience with professional sales or marketing associations, a plus
Ability to successfully complete a background check subject to applicable law
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