Registration Coordinator

15 hours ago


Kent, Ohio, United States Community Foundation of Northwest Indiana Full time

Job Summary

We are seeking a highly organized and detail-oriented Registration Representative to join our team at the Community Foundation of Northwest Indiana. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth registration process.

Key Responsibilities

  • Greet and assist patients and visitors, ascertaining their needs and directing them accordingly.
  • Register patients in accordance with established standards and policies, ensuring accurate and up-to-date information is documented in the computer and chart.
  • Perform all front office duties, including check-in functions, verifying patient information, answering telephones, scheduling appointments, and collecting self-pay monies, co-pays, and patient balances.
  • Utilize EPIC electronic medical record system and demonstrate proficiency with Windows-based desktop applications.
  • Develop strong relationships with patients, physicians, and hospital staff, providing excellent communication and interpersonal skills.
  • Work effectively in a fast-paced environment, handling multiple tasks and prioritizing responsibilities.

Requirements

  • High School diploma or GED equivalent required.
  • Minimum of 1 year experience in a medical office setting preferred.
  • Previous experience with EPIC electronic medical record system and proficiency with Windows-based desktop applications.
  • Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans.
  • Excellent attitude, interpersonal skills, and communication abilities.

What We Offer

Join our team and be part of a dynamic and supportive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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