Rental Operations Coordinator
3 days ago
Are you passionate about delivering exceptional customer experiences and ensuring seamless rental operations? We're seeking a talented Service Writer to join our team at EquipmentShare in Jacksonville, FL
About the Role:
- We offer a competitive salary of $65,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as generous paid time off and 401(k) matching.
Responsibilities:
- Write accurate and timely customer damage work orders, order parts, and bill work orders.
- Collaborate with the service manager to manage customer damage and internal work orders.
- Respond to inbound leads, guide customers through the EquipmentShare rental process, and build relationships with contractors and construction company principals.
- Maintain and nurture existing customer relationships, ensuring 100% satisfaction with the level of service and support received from EquipmentShare.
Requirements:
- 3-4 years of sales experience, preferably in equipment sales.
- High school diploma or equivalent.
- Strong interpersonal and problem-solving skills, with a focus on customer satisfaction.
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