Customer Experience Agent

2 weeks ago


Boca Raton, Florida, United States Keller Williams Realty Services Full time

At Keller Williams Realty Services, we're seeking a motivated and tech-savvy individual to fill the role of Customer Experience Agent. In this position, you will be responsible for engaging with agents to understand their needs and providing top-notch solutions.

Key Responsibilities:

  • Provide exceptional customer service by addressing agent concerns and resolving issues in a timely manner
  • Teach and empower agents by guiding them through our platform and features
  • Communicate clearly and efficiently via various channels to ensure seamless agent experience
  • Collaborate with our team to enhance agent experience and resolve complex issues

What We're Looking For:

  • A customer service pro with experience or a strong passion for helping others
  • Strong communication skills, both verbal and written
  • The ability to teach and explain complex concepts in simple terms
  • A positive attitude, high energy, and an eagerness to be part of a fun, supportive team

Why Work with Us?

  • Career growth opportunities
  • A fun, energetic work culture
  • Competitive salary
  • Continuous learning and development

We offer a dynamic and supportive work environment where you can grow and thrive. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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