Customer Service Representative
5 days ago
As a Customer Relations Representative for Mary Brown - State Farm Agent, you will play a vital role in helping our business grow through exceptional customer service and value-based conversations.
Key Responsibilities- Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
- Use a customer-focused approach to educate customers about insurance options, ensuring they have a remarkable experience.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience and growth potential within our agency
- Excellent communication skills - written, verbal, and listening
- Self-motivated and detail-oriented
- Ability to work in a team environment and multi-task
- Effective customer relation skills
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
If you are a motivated and customer-focused individual, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with Mary Brown - State Farm Agent, an independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
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