Route Coordinator

2 months ago

Greensboro, North Carolina, United States RATP Dev Full time
Job Summary

The Operations Supervisor serves as the first line supervisor for all operators, customers, driver field evaluation, and accident first responders. This position is a safety-sensitive role that will establish professional and respectful communication with other Dispatchers, Operators, and other Supervisors.

Key Responsibilities
  • Communicate job requirements and responsibilities to all operators and dispatchers
  • Assist all operators in preparing accident reports and safety violations documents
  • Correct safety problems on the route/scene while documenting violations
  • Liaison between all operators, clients, and organization in customer service issues
  • Assist safety personnel with Department of Transportation (DOT) and/or Federal Transit Administration (FTA) compliance and recordkeeping
  • Assist in dispatching, scheduling, and miscellaneous clerical tasks as needed
  • Obtain a Commercial Driver's License (CDL) required to operate vehicles at location, maintain that license, and drive routes periodically
  • Respond and investigate complaints
  • Maintain timely and accurate records on service interruptions, bus changes, and other reports as assigned
  • Investigate, prepare, and record reports on accidents or incidents, including handling the collection and photographing of evidence, measurements, interviewing of witnesses, and providing for alternate passenger service
  • Provide on-the-road supervision
  • Review complaints with all operators; conduct interviews, pull videos, and investigate in order to respond to DDOT
  • Receives incoming calls related to the dispatch and control of vehicles and providing accurate and timely transmittal of information regarding schedules and services, including possible emergencies, accidents, and incidents
  • Uses computerized routing and scheduling software program to monitor vehicles and trips
  • Must use considerable independent judgment and initiative, including responses in emergency situations
  • Assist operators with road calls/supervision
  • At certain times, this position may be required to perform the duties of a Transit Vehicle Operator (Fixed or Paratransit)
  • Perform daily dispatching and related activities; coordinate trip assignments; monitor radio communications; monitor operator adherence for show and reporting times
  • Assign vehicles to begin service each day. Review exception sheet and schedule work assignments of all operators and extra board operators
  • Perform as senior management representative after normal business hours and manage a multitude of issues and occurrences: Prepare control center for next day's operations and coordinate with maintenance for vehicle repair
  • Monitor the activities and subcontractor services provided at the transit centers. Ensure that the buildings, grounds, equipment, supplies, and security systems are maintained properly, and report findings to the Operations Manager or Facilities Manager
Requirements
  • Supervisory experience with hourly employees with 3 years of transit supervisory experience preferred
  • Computer literate with working knowledge of Word, Excel, PowerPoint, and AVL Software. Trapeze experience preferred
  • Familiar with basic vehicle mechanical systems including pre/post-trip inspection procedures
  • Ability to effectively prioritize tasks and manage time effectively
  • Excellent verbal, written, and communication skills with ability to appropriately interact with employees of all levels including bus operators, customers, senior management, client representatives, union officials, and the general public
  • Write reports in a coherent, legible way
  • Basic knowledge of radio dispatch equipment
  • Excellent customer service skills
  • Ability to work under time constraints and deadlines
  • Problem-solving and analytical abilities
  • Ability to follow written and oral instructions with minimal supervision
  • Ability to establish and maintain effective working relationships with co-workers
  • Ability to work flexible and varied work schedules including late night, early morning, weekends, inclement weather days, and holidays. Experience in clerical or communication work
  • High school Diploma or an equivalent combination of experience and training
  • Valid license as required for the operation of vehicles used in service and two (2) years of driving experience is preferred
  • Working knowledge of the operation of communication equipment and mobile technology
  • General knowledge of computer systems and ability to learn routing and scheduling software programs
  • Transit experience, required. Public Transit Experience, preferred
Physical Requirements and Working Conditions
  • Use of full ranges of hearing, speech, and vision
  • Stoop, crouch, squat, or kneel when performing inspections of any type
  • Stand while performing inspections and behind-the-wheel training
  • Be subject to wet, cold, or hot environmental conditions
  • Must be able to move about the office and between floors
  • Must be able to sit and/or stand for extended periods

  • Logistics Coordinator

    4 weeks ago

    Greensboro, North Carolina, United States Givens Full time

    Job OverviewGivens, a leading provider of warehousing, distribution, and transportation services in the Hampton Roads area, is seeking an experienced Logistics Coordinator to join their team. As a key member of the operations team, this individual will be responsible for coordinating daily dispatch operations, ensuring timely deliveries, and maintaining...

  • Logistics Coordinator

    1 month ago

    Greensboro, North Carolina, United States Givens Full time

    Job OverviewGivens, a leading provider of warehousing, distribution, and transportation services in the Hampton Roads area, is seeking an experienced Logistics Coordinator to join their team. As a key member of the operations team, this individual will be responsible for coordinating daily dispatch operations, ensuring timely deliveries, and maintaining...

  • Cranes Operations Coordinator

    2 weeks ago

    Greensboro, North Carolina, United States Guy M Turner Full time

    At Guy M. Turner, Inc., we are seeking a highly skilled and experienced Cranes Operations Coordinator to join our team. The successful candidate will be responsible for coordinating the efficient use of company equipment and employees to meet customer needs and company requirements.The Cranes Operations Coordinator will be responsible for:Dispatching crane...

  • Cranes Operations Coordinator

    5 days ago

    Greensboro, North Carolina, United States Guy M. Turner, Inc. Full time

    At Guy M. Turner, Inc., we are seeking a skilled Dispatcher for our Crane Department. This role is responsible for coordinating the efficient use of company equipment and employees to meet customer needs and company requirements.Key Responsibilities:Dispatch crane operators and drivers to perform jobs on a daily basis.Receive and respond to customer...

  • Crane Operations Coordinator

    4 weeks ago

    Greensboro, North Carolina, United States Guy M. Turner, Inc. Full time

    Job SummaryGuy M. Turner, Inc. is seeking an experienced Dispatcher for the Crane Department. This position is located in Greensboro, NC.Key ResponsibilitiesCoordinate the efficient deployment of company equipment and employees to meet customer needs and company requirements.Receive and respond to customer inquiries regarding crane and equipment...

  • Crane Operations Coordinator

    3 weeks ago

    Greensboro, North Carolina, United States Guy M Turner Full time

    Job OverviewGuy M. Turner, Inc. is seeking a skilled Dispatcher to join their Crane Department. This role is based in Greensboro, NC, and involves coordinating the efficient deployment of company equipment and personnel to meet customer needs and company requirements.Key Responsibilities:Coordinate the scheduling of cranes, trucks, trailers, and equipment to...

  • Cranes Operations Coordinator

    2 weeks ago

    Greensboro, North Carolina, United States Guy M Turner Full time

    Job OverviewGuy M. Turner, Inc. is seeking a skilled Dispatcher to coordinate the efficient movement of cranes and equipment. This role is based in Greensboro, NC, and involves liaising with customers, operators, and management to meet customer needs and company requirements.Key Responsibilities:Coordinate crane operators and drivers to perform jobs...

  • Logistics Coordinator

    2 weeks ago

    Greensboro, North Carolina, United States The Building Center Inc Full time

    Job SummaryWe are seeking a skilled Logistics Coordinator to join our team at The Building Center, Inc.This role is responsible for delivering complete, accurate, and on-time deliveries to our customers, while representing the company in a highly professional and safe manner.The ideal candidate will have a strong understanding of DOT regulations and...

  • Logistics Coordinator

    2 months ago

    Greensboro, North Carolina, United States Vestis Full time

    Vestis - 509 Teague St **Job Summary:**As a Distribution Operator at Vestis, you will be responsible for ensuring the efficient and accurate processing of garments.**Key Responsibilities:*** Familiarize yourself with the garment numbering system (GID) and shipping schedule board* Follow a shipping schedule and separate garments into routes for specific sort...

  • Distribution Coordinator

    2 months ago

    Greensboro, North Carolina, United States Vestis Full time

    Job Summary:Vestis is seeking a skilled Distribution Operator to join our team. As a key member of our logistics team, you will be responsible for ensuring the efficient and accurate distribution of goods.Key Responsibilities:Develop a thorough understanding of the garment numbering system (GID) and shipping schedule board.Follow a shipping schedule and...

  • Medical Records Coordinator

    3 weeks ago

    Greensboro, North Carolina, United States Amethyst Consulting & Treatment Solutions, PLLC Full time

    Job Title: Medical Records SpecialistJob Summary:We are seeking a highly organized and detail-oriented Medical Records Specialist to join our team at Amethyst Consulting & Treatment Solutions, PLLC. The successful candidate will be responsible for maintaining accurate and up-to-date medical records, ensuring compliance with regulatory requirements, and...

  • Administrative Coordinator

    4 weeks ago

    Greensboro, North Carolina, United States Oak View Group Full time

    About the RoleThe Administrative Assistant will be responsible for providing administrative support to the team, including general office duties, ordering supplies, filing, mail/postage, and assisting with issuing and maintaining records of POs, coding and posting invoices, maintaining statements, journaling receipts & deposits. The role will also involve...

  • Logistics Coordinator

    4 weeks ago

    Greensboro, North Carolina, United States The Building Center, Inc. Full time

    Job Title: Non-CDL DriverAt The Building Center, Inc., we are seeking a highly skilled and detail-oriented Non-CDL Driver to join our team. As a key member of our logistics team, you will be responsible for delivering complete, accurate, and on-time deliveries to our customers.Key Responsibilities:Prepare trucks for operation by assisting in and overseeing...

  • Medical Records Coordinator

    6 days ago

    Greensboro, North Carolina, United States Amethyst Consulting & Treatment Solutions, PLLC Full time

    Job SummaryAmethyst Consulting & Treatment Solutions, PLLC is seeking a highly organized and detail-oriented Medical Records Specialist to join our team. As the gatekeeper of our office, this individual will be the first point of contact for clients and visitors, requiring excellent people skills and professional communication abilities.The ideal candidate...

  • Operations Supervisor

    4 weeks ago

    Greensboro, North Carolina, United States RATP Dev Full time

    Job SummaryThe Operations Supervisor is a key role in ensuring the smooth operation of our transportation services. As a first-line supervisor, you will be responsible for overseeing the activities of our operators, customers, and dispatchers, while also performing duties as a dispatcher, road supervisor, and scheduling/administrative tasks.Key...

  • Cranes Dispatcher

    1 month ago

    Greensboro, North Carolina, United States Guy M Turner Full time

    Job OverviewGuy M. Turner, Inc. is seeking an experienced dispatcher to join their Crane Department. This role is responsible for coordinating the efficient deployment of company equipment and personnel to meet customer needs and company requirements.Key ResponsibilitiesDispatch crane operators and drivers to perform jobs, ensuring timely and safe...

  • Underground Utility Specialist

    2 weeks ago

    Greensboro, North Carolina, United States JGR Development Group Full time

    Job SummaryWe are seeking a skilled Underground Utility Worker to join our team at JGR Development Group.The successful candidate will be responsible for laying pipe for storm or sanitary sewer, drains, and water mains, as well as configuring pipe routes and ensuring proper installation.Key Responsibilities:Lay pipe for storm or sanitary sewer, drains, and...

  • Architecture and Development Manager

    2 weeks ago

    Greensboro, North Carolina, United States The Fresh Market Full time

    About the Role:The Fresh Market is seeking a highly skilled Development and Architecture Manager to join our Store Support Center team. As a key member of our development team, you will be responsible for managing the development and architectural phases of new store locations, remodels, and expansion projects.Key Responsibilities: Manage and lead a team in...

  • Mechanical Design Engineer

    2 weeks ago

    Greensboro, North Carolina, United States Stefanini North America and APAC Full time

    About the RoleWe are seeking a highly skilled Mechanical Design Engineer to join our team at Stefanini North America and APAC. As a key member of our design team, you will be responsible for developing complex coolant routing systems and their attachments and connections.Key ResponsibilitiesDesign and develop coolant transfer systems from cradle to graveLead...

  • Mechanical Design Engineer

    2 weeks ago

    Greensboro, North Carolina, United States Stefanini Group Full time

    About the RoleWe are seeking a highly skilled Mechanical Design Engineer to join our team at Stefanini Group. As a key member of our design team, you will be responsible for designing and developing thermal management systems for our clients.Key ResponsibilitiesDesign and develop thermal management systems, including coolant transfer lines and routing...