Guest Experience Specialist
4 weeks ago
**Job Summary**
We are seeking a highly skilled Guest Experience Specialist to join our team at The Ritz-Carlton Naples. As a key member of our Food and Beverage & Culinary team, you will be responsible for facilitating positive guest experiences with the in-room honor bar.
**Responsibilities**
- Inventory honor bar, in-room accessories, and promotional materials and replace if required.
- Maintain the cleanliness and appearance of each honor bar.
- Utilize software and handheld devices to record sales and take inventory, as appropriate.
- Maintain an awareness of products availability, product expiration dates, and inventory levels to prevent stock-out situations.
- Prepare a restocking cart and push the cart to the floors where rooms are ready to inventory.
- Respond to requests from guests.
- Communicate any issues regarding the honor bar operation with hotel management.
- Follow all company and safety and security policies and procedures.
**Requirements**
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
**What We Offer**
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis.
**Estimated Salary:** $45,000 - $60,000 per year, depending on location and experience.
**Location:** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States.
**Job Type:** Full-time.
**About Us**
At Marriott International, we are committed to delivering exceptional guest experiences and creating lifelong memories. Our portfolio of brands includes The Ritz-Carlton, Marriott, and more. We believe in empowering our employees to be creative, thoughtful, and compassionate, and we are proud to be a global leader in luxury hospitality.
**Why Join Us?**
As a Guest Experience Specialist at The Ritz-Carlton Naples, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional guest experiences. You will also have access to a range of benefits, including competitive pay, opportunities for professional growth and development, and a comprehensive benefits package.
We welcome applications from candidates who are passionate about delivering exceptional guest experiences and who share our commitment to excellence and innovation.
**Equal Opportunity Employer**
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates.
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