Technical Sales Specialist
4 weeks ago
We design and manufacture microprocessor based controllers for the HVAC/R industry. Our product line also includes refrigeration compressors, temperature, pressure, humidity and current sensors, as well as custom support software. We operate in a dynamic, fast-paced and customer-focused environment where responsiveness and technical sales support is critical to success of the company.
The Sales and Technical Consultant will facilitate the growth of the company by supporting the Sales/Account Management Team through the following activities:
- Partner with Sales Managers to plan, prepare and execute on strategic account projects
- Prepare and send quotations, close sales, and achieve sales quotas
- Develop sales opportunities through inbound lead follow-up and outbound calls and emails, researching and identifying potential accounts, soliciting new accounts, and building rapport
- Provide technical information and explanations, understanding customer needs and requirements
- Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
- Listen to, understand and convey customer requirements to NPD and Tech Support areas
- Fulfill orders by transferring orders to Order Entry, communicating expected delivery dates
- Maintain customer database with up-to-date information and contacts
- Assist to establish/streamline policies and procedures throughout the department, support best practices in sales forecasting, reporting, and communications
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
- Travel to project and customer sites as needed
Requirements:
- BA/BS in Engineering (Mechanical, Electrical, Controls), Technical Field, or combination of successful related education and experience in a similar technical industry role
- Read architectural, mechanical and electrical blueprints and have solid understanding of basic electrical and mechanical systems
- Prioritize, organize and perform multiple work assignments simultaneously
- Perform accurately in a detail oriented environment
- Excellent systems skills including Excel, Outlook, Word
- Communicate effectively verbally and in writing
- Establish and maintain effective working relationships
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