Service Resolution Expert
19 hours ago
We are looking for an experienced Service Resolution Expert to handle inbound and outbound contacts in a courteous and professional manner. Your primary goal will be to ensure first call resolution through effective problem-solving and communication.
Key Responsibilities:- Handle customer inquiries via phone, email, or chat platforms.
- Resolve issues promptly and professionally, escalating when necessary.
- Document and process customer claims accurately.
We offer competitive salaries, comprehensive benefits packages, and ongoing training opportunities to help you grow your skills and advance your career.
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Contact Resolution Expert
22 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAt Mass Markets, we're committed to providing our customers with an exceptional experience. We're currently seeking a Contact Resolution Expert to join our team and help us achieve this goal.As a Contact Resolution Expert, you'll be responsible for handling complex customer inquiries and resolving issues in a timely and professional manner. This includes...
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Outbound Contact Resolution Expert
20 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionIn this critical role, you will serve as the primary point of contact for customers, providing them with exceptional service and support. Your primary responsibilities will include handling inbound and outbound contacts, ensuring accurate and efficient resolution of customer inquiries and issues.Key Accountabilities:- Resolve customer...
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Financial Services Expert
5 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob OverviewWe are seeking a skilled Financial Services Expert to join our team at Mass Markets. In this role, you will be responsible for handling inbound customer calls, emails, and live chat in a courteous and professional manner.About the RoleThis is a Full-Time position that requires strict attention to client process for handling financial issues and...
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Outbound Resolution Specialist
21 hours ago
Las Cruces, New Mexico, United States Mass Markets Full time**Role Overview:**Mass Markets is seeking an experienced Outbound Resolution Specialist to join our team. As an Outbound Resolution Specialist, you will play a crucial role in resolving customer issues and improving overall customer satisfaction.**Key Responsibilities:*** Identify and escalate high-priority customer issues to ensure timely resolution*...
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Client Resolution Expert
20 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Overview:We're seeking an experienced Customer Service Representative to join our team at Mass Markets. This role involves handling customer inquiries, resolving issues, and providing exceptional support.**Key Responsibilities:**Provide timely and effective responses to customer inquiries;Analyze and resolve customer complaints in a professional...
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Service Excellence Professional
5 hours ago
Las Cruces, New Mexico, United States Expert Analytical Solutions Full timeJob SummaryWe are seeking a Service Excellence Professional to join our team. This role involves delivering exceptional customer service and working collaboratively with colleagues to achieve outstanding results.Key Responsibilities:Provide expert assistance to clients via various communication channels.Effectively handle customer inquiries and...
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Customer Service Expert
19 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the RoleWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and resolving customer issues in a timely and professional manner.Key Responsibilities:Handle inbound and outbound contacts with customers in a...
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Contact Resolution Specialist
19 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is looking for a highly skilled Contact Resolution Specialist to join our customer service team. As a key player in our contact center, you will be responsible for resolving customer complaints and issues in a timely and professional manner.You will work closely with our sales and operations teams to ensure seamless customer interactions and...
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Client Service Expert
20 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionWe are looking for a skilled and experienced Client Service Expert to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.About YouYou'll have a strong ability to multitask, work in a fast-paced environment, and meet performance...
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Mass Markets Contact Resolution Professional
2 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the RoleWe are seeking a highly motivated and organized individual to fill the position of Call Center Representative at Mass Markets. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service through phone, email, or...
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Banking Service Representative
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeOverview of the Banking Service Representative RoleMCI Careers is seeking a highly motivated and experienced Banking Service Representative to join our team. As a key member of our customer service division, you will be responsible for providing exceptional support to bank customers across the country.About the JobThis is an experienced-level position that...
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Inbound Call Center Expert
21 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeKey Responsibilities:Handle Inbound Calls: Respond to customer inquiries and resolve issues in a professional and courteous manner.Utilize Knowledge Base: Leverage knowledge bases to find solutions to customer problems and improve first call resolution rates.Maintain Accurate Records: Ensure that all customer interactions are documented accurately and...
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Client Resolution Specialist
2 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the Role: We are seeking a highly skilled Customer Service Representative to join our team at Mass Markets. The successful candidate will be responsible for providing excellent customer service and resolving issues in a timely and professional manner.Key Responsibilities: Provide world-class customer service via phone, email, or chat.Resolve customer...
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Customer Service Representative
4 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob OverviewMCI Careers is seeking a highly motivated and customer-focused Customer Service Representative - Financial Services to join our team. As a key member of our contact center, you will play a critical role in providing exceptional service to our clients in the financial services sector. This is an experienced-level position that offers on-the-job...
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Client Support Expert
5 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJoin Our Team:We are seeking a dedicated and customer-focused Client Support Expert to join our team at MCI Careers. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.The ideal candidate will have excellent communication skills, a strong work ethic,...
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Program Support Specialist
3 weeks ago
Las Cruces, New Mexico, United States Families & Youth Inc Full timeJob Summary: Families & Youth Inc is seeking a Program Support Specialist to provide expert 'youth perspective and voice' in the development, implementation, and evaluation phases across all youth-centered programs, services, initiatives, and projects.Key Responsibilities:Serve as an active participant in assigned committees, project teams, etc., by...
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Customer Service Ambassador
2 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob OverviewMass Markets is seeking a Customer Service Representative to handle inbound and outbound contacts in a timely, professional manner. This role involves ensuring first call resolution through problem-solving and effective call handling.Key Responsibilities:Handle customer inquiries via phone and ensure prompt resolutions.Accurately document and...
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Customer Service Expert
22 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeCompany Overview: Mass Markets is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients. As a key member of our team, you will play a vital role in ensuring that our customers receive the highest level of support.">Job Description
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Support Services Coordinator
4 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeTransform Customer Experiences at Mass MarketsWe are an innovative company that prides itself on delivering top-notch customer service. As a key member of our team, you will have the unique opportunity to shape the future of customer support.About the Position:We are currently seeking a seasoned professional to fill the role of Service Resolution Specialist....
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Digital Signal Processing Expert
2 weeks ago
Las Cruces, New Mexico, United States Scuttlebutt Services, LLC Full timeWe are seeking a highly skilled Digital Signal Processing Expert to join our team at Scuttlebutt Services, LLC in Las Cruces, NM.Job Description As a Digital Signal Processing Expert, you will engage in cutting-edge R&D and software deployment initiatives that support IC-related GEOINT, SIGINT, and MULTI-INT missions for Space Domain Assets. You will be...