Service Resolution Expert

19 hours ago


Las Cruces, New Mexico, United States Mass Markets Full time
The Job Description

We are looking for an experienced Service Resolution Expert to handle inbound and outbound contacts in a courteous and professional manner. Your primary goal will be to ensure first call resolution through effective problem-solving and communication.

Key Responsibilities:
  • Handle customer inquiries via phone, email, or chat platforms.
  • Resolve issues promptly and professionally, escalating when necessary.
  • Document and process customer claims accurately.
Benefits and Perks

We offer competitive salaries, comprehensive benefits packages, and ongoing training opportunities to help you grow your skills and advance your career.



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