Inmate Communication System Technician

7 days ago


Jonesboro, Georgia, United States TKC Holdings Full time
Job Overview

We are seeking a skilled Corrections Technician to join our team at IC Solutions, a subsidiary of TKC Holdings Inc. As a Corrections Technician, you will play a critical role in ensuring the smooth operation of our inmate communication system.

Your responsibilities will include tracking and managing inmate inquiries, repairing or replacing broken telephone sets, and providing weekly updates on phone system status. You will also assist facility investigative personnel with reporting needs and tasks.

To be successful in this role, you must have experience working in a jail or prison environment and possess excellent customer service skills. You will also need to be able to work independently and as part of a team.

In addition to your technical skills, you will also need to have strong communication and problem-solving skills. You will work closely with colleagues and management to ensure that our facilities operate efficiently and effectively.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. We also offer paid time off and a company match for the 401(k) plan.

We are proud to be an EEO/AA employer and maintain a drug-free workplace. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

Earn $65,000 - $80,000 per year, depending on experience.

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off
  • DailyPay providing immediate access to earned wages


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