Automotive Service Advisor Position
3 days ago
Company Overview
">- Premium Velocity Auto LLC is a leading provider of automotive services, offering customers a range of products and solutions to keep their vehicles in top condition.
Salary
">$45,000 - $60,000 per year, depending on experience.
Job Description
">The Customer Service Advisor is responsible for providing exceptional customer experiences by greeting guests, escorting them to their vehicles, and informing them of promotions and available services.
Key Responsibilities:
">- Greet and escort guests from their vehicles as you review their requests.
- Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
- Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
- Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
- Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
- Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Required Skills and Qualifications
">We're looking for individuals who possess excellent communication skills, a keen listening ear, and the ability to build rapport with customers. A valid driver's license is preferred but not required.
Benefits
">- Competitive salary and benefits package, including medical, dental, and vision coverage.
- Opportunity to increase pay rate within 60 days of employment.
- Paid training plus bonus incentives for completing training.
- Cross-training across multiple roles, increasing earning potential.
- Career paths that offer limitless growth opportunities (in Automotive and Management).
- Safety-focused work environment to always keep you and our customers safe.
- Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials.
Others
">Premium Velocity Auto LLC is an equal opportunity employer and welcomes applications from diverse candidates.
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